SYNCRASY FOUNDING PARTNER PROGRAMME

SYNCRASY FOUNDING PARTNER PROGRAMME

BUILDING A BESPOKE SOLUTION

Together we will build a relationship management tool, that can transform your business and transform the industry.

Together we will build a relationship management tool, that can transform your business and transform the industry.

The Journey

The Journey

A six-month programme built around your organisation and your needs

An exclusive partnership

We don't use the word 'partner' lightly. There are a handful of organisations in the world that we believe understand, better than anyone else, what it means to truly know a client and you are one of them.

Syncrasy is built on a simple but powerful conviction: the most valuable knowledge in your organisation lives in your people, not your systems. It's the detail your best advisor remembers about a client's daughter's graduation. The preference that only one person on your team knows. The relationship that exists nowhere in your CRM, and disappears the moment someone leaves.

We built Syncrasy to change that. And we built the Founding Partner Programme to build it alongside the people who feel this problem most acutely.

What it means to be a Founding Partner?

You are not a customer. You are a co-author. Your team's experience of Syncrasy over the next six months will directly shape what it becomes. The features we prioritise, the integrations we build, the way the product speaks to the people who use it every day.

In return, you get full platform access, regular sessions with our founding team, a fixed price that's greatly discounted from other clients, and the knowledge that what you're building with us will outlast any individual on your team.

What to expect as a Founding Partner

Months

Months

People Leaving

One to Two

One to Two

Cross-boutique coordination

Months

Months

People Leaving

Three to Four

Three to Four

People Leaving

Months

Months

People Leaving

Five to Six

Five to Six

Auction signals

Onboarding & Setup

Your platform is live within a week. We run a bespoke onboarding session with your team, configure your CRM integration, and hold a 60- minute advisory to understand your relationship intelligence priorities.

Without Syncrasy

When an exceptional pink diamond comes to the maison's stone room, Paris offers it generically to its top spenders. The client, who has been searching for exactly this for a year and signalled it three times, is not among the first called. Her sister, the real decision-maker, is never engaged. The stone is reserved by another client, and she commissions her fortieth-birthday piece at a rival maison that listened. The maison records only that a known client did not return.

With Syncrasy

Each signal was captured in the moment, a salon director's typed note, an ambassador's voice note, and the AI organised them onto one client profile owned by the maison rather than any salon, with her sister linked as a related contact and flagged as the key adviser. When the pink diamond arrives, an AI flag connects it to her search automatically. The Paris director reads the ninety-second living summary and the Data Stream, sees the stone matched to her year-long hunt and the sister's advisory role each attributed and dated, and engages both women together. The fortieth-birthday commission, and the stone, stay with the maison.

The Problem

YOUR INTELLIGENCE LIVES IN PEOPLE, NOT IN THE MAISON

Bespoke commissions, stone reservations, generational remounts, atelier conversations. Every luxury jewellery interaction turns on context that only a handful of goldsmiths, gemmologists and salon directors carry. When they're at the workbench, on a stone hunt, or moving on, the maison can't reach the intelligence that wins the next commission. So collectors feel forgotten, teams start from zero, and the relationships that took decades to build leak away one resignation at a time.

The Problem

YOUR INTELLIGENCE LIVES IN PEOPLE, NOT IN THE MAISON

Bespoke commissions, stone reservations, generational remounts, atelier conversations. Every luxury jewellery interaction turns on context that only a handful of goldsmiths, gemmologists and salon directors carry. When they're at the workbench, on a stone hunt, or moving on, the maison can't reach the intelligence that wins the next commission. So collectors feel forgotten, teams start from zero, and the relationships that took decades to build leak away one resignation at a time.

The Problem

YOUR INTELLIGENCE LIVES IN PEOPLE, NOT IN THE MAISON

Bespoke commissions, stone reservations, generational remounts, atelier conversations. Every luxury jewellery interaction turns on context that only a handful of goldsmiths, gemmologists and salon directors carry. When they're at the workbench, on a stone hunt, or moving on, the maison can't reach the intelligence that wins the next commission. So collectors feel forgotten, teams start from zero, and the relationships that took decades to build leak away one resignation at a time.

  • Centre Stone

  • Carat

  • Cut

  • Phone Number

  • Email

  • Last Contact

  • Setting

  • Provenance

Traditional CRM captures what collectors buy. It records carats, settings, and transaction dates. But in luxury jewellery, where a single high-jewellery commission can span years of intimate atelier collaboration and a collector relationship can extend across generations of remounts and inheritances, this data tells almost nothing about what actually matters.

Clients feel forgotten

Collector context lives with individuals, not the maison. The same collector meets a different version of your house at every salon visit, every remount appointment, every couture reveal. Invisible at exactly the moments that should feel personal.

Your team starts from zero

The intelligence that earns the next commission lives in goldsmith notebooks, gemmologist voice memos and side-channel chats. Your team can't reach it when they need it. So stone allocations, bespoke commissions and remount conversations get made on memory and luck.

When people leave, relationships leave

When a master goldsmith or salon director leaves, decades of collector relationships leave with them. Bench intimacies, family histories, private joke settings. All of it locked in personal devices and notebooks the maison was never able to see.

Your data is a compliance risk

Stone provenance, collector identity and bench correspondence are scattered across WhatsApp, personal email and individual notebooks. None of it is auditable, governable or defensible. A Kimberley Process audit takes weeks to answer. A breach could end the relationship and trigger a regulator investigation.

The Solution

SYNCRASY IS THE MEMORY YOUR ORGANISATION HAS ALWAYS NEEDED

Syncrasy turns the intelligence locked inside your people's heads into a living, organisational memory so every client feels known, every employee is prepared, and every relationship gets stronger with time.

The Solution

SYNCRASY IS THE MEMORY YOUR ORGANISATION HAS ALWAYS NEEDED

Syncrasy turns the intelligence locked inside your people's heads into a living, organisational memory so every client feels known, every employee is prepared, and every relationship gets stronger with time.

The Solution

SYNCRASY IS THE MEMORY YOUR ORGANISATION HAS ALWAYS NEEDED

Syncrasy turns the intelligence locked inside your people's heads into a living, organisational memory so every client feels known, every employee is prepared, and every relationship gets stronger with time.

Read someone else's relationships in
20 seconds

Every top client has a living AI summary, auto-updated, readable in under 20 seconds, background, preferences, recent conversations, current life events, upcoming opportunities.

Many users build a daily reading habit of ten minutes over coffee walking through the week's profiles, so nobody walks in cold.

Read someone else's relationships in
20 seconds

Every top client has a living AI summary, auto-updated, readable in under 20 seconds, background, preferences, recent conversations, current life events, upcoming opportunities.

Many users build a daily reading habit of ten minutes over coffee walking through the week's profiles, so nobody walks in cold.

Read someone else's relationships in
20 seconds

Every top client has a living AI summary, auto-updated, readable in under 20 seconds, background, preferences, recent conversations, current life events, upcoming opportunities.

Many users build a daily reading habit of ten minutes over coffee walking through the week's profiles, so nobody walks in cold.

Build organisational memory

Every interaction feeds into one shared, intelligent view of your client, their preferences, stories, passions, history. One client. One brand. One memory.

Build organisational memory

Every interaction feeds into one shared, intelligent view of your client, their preferences, stories, passions, history. One client. One brand. One memory.

Build organisational memory

Every interaction feeds into one shared, intelligent view of your client, their preferences, stories, passions, history. One client. One brand. One memory.

Capture in the moment

With Syncrasy, capture is mobile-first and conversational. A 30-second voice note from the back of the taxi or a typed line at the buffet, routed to the right profile and sorted instantly. Four times faster than typing into a CRM after the event, and dramatically more textured because it happens within minutes.

Capture in the moment

With Syncrasy, capture is mobile-first and conversational. A 30-second voice note from the back of the taxi or a typed line at the buffet, routed to the right profile and sorted instantly. Four times faster than typing into a CRM after the event, and dramatically more textured because it happens within minutes.

Capture in the moment

With Syncrasy, capture is mobile-first and conversational. A 30-second voice note from the back of the taxi or a typed line at the buffet, routed to the right profile and sorted instantly. Four times faster than typing into a CRM after the event, and dramatically more textured because it happens within minutes.

Connect directly to
your existing tools.

Sync your CRM contacts & communication platforms safely and securely, allowing you to build on the strong foundations you've already built.

Connect directly to
your existing tools.

Sync your CRM contacts & communication platforms safely and securely, allowing you to build on the strong foundations you've already built.

Connect directly to
your existing tools.

Sync your CRM contacts & communication platforms safely and securely, allowing you to build on the strong foundations you've already built.

Security, Privacy & Compliance

We protect your most important asset, your clients information. Our solutions support tight compliance requirements and other standards for security and privacy.

Security, Privacy & Compliance

We protect your most important asset, your clients information. Our solutions support tight compliance requirements and other standards for security and privacy.

Security, Privacy & Compliance

We protect your most important asset, your clients information. Our solutions support tight compliance requirements and other standards for security and privacy.

Bespoke Software

We don't just supply an off the shelf solution, we work with you to make sure your tool is built for you. Our Product & Engineering team have worked for some of the worlds biggest organistaions.

Bespoke Software

We don't just supply an off the shelf solution, we work with you to make sure your tool is built for you. Our Product & Engineering team have worked for some of the worlds biggest organistaions.

Bespoke Software

We don't just supply an off the shelf solution, we work with you to make sure your tool is built for you. Our Product & Engineering team have worked for some of the worlds biggest organistaions.

Frequently Asked questions

Syncrasy turns the intelligence locked inside your people's heads into a living, organisational memory so every client feels known, every employee is prepared, and every relationship gets stronger with time.

How is this different from our CRM? We already have one.

Isn't this just another system my team won't use?

I don't trust AI to brief me before I meet an important client. What if it's wrong?

How do I know the information is still relevant and not years out of date?

Who added this, and when? Our current field can be overwritten by anyone.

Our DPO is concerned about relationship data on personal phones and in scattered documents. How does Syncrasy fix that?

When someone leaves, or is dismissed on the spot, can we revoke their access instantly?

Can we control exactly who sees which client's intelligence?

We're on Salesforce / Bullhorn / Microsoft / Google. Will it actually connect?

We've been burned by tools that took months to set up. How long does this take?

If we ever leave, can we get our data out cleanly?

We're changing CRM right now. Will we lose our relationship intelligence?

There are a lot of half-baked AI startups. Why should we trust you with our most valuable data?

READY TO PROTECT YOUR ORGANISATIONAL MEMORY?

Book a short exploration call to find out if Syncrasy is the right fit for your organisation.

Book a walkthrough

READY TO PROTECT YOUR ORGANISATIONAL MEMORY?

Book a short exploration call to find out if Syncrasy is the right fit for your organisation.

Book a walkthrough

READY TO PROTECT YOUR ORGANISATIONAL MEMORY?

Book a short exploration call to find out if Syncrasy is the right fit for your organisation.

Book a walkthrough